1,000+
Units Managed
95%
Rent Collected via M-Pesa
-70%
Arrears Follow-up Time
Background
The client managed multiple residential and student housing properties with manual rent tracking, leading to missed payments and slow arrears follow-up.
Challenges
-
Multi-Property Data Isolation
-
Automated Arrears Calculation
-
Water Sub-metering Accuracy
Our Approach
1
Lease & Unit Modeling
Structuring blocks, units, and unit types across properties.
2
M-Pesa STK Payments
Automated rent and deposit collection with instant reconciliation.
3
Maintenance Workflow
Ticketing and technician dispatch for maintenance requests.
4
Tenant Portal Launch
Self-service statements, wallet balances, and payment history.
